Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to tell us how we could cover new casinos not on GamStop better? This page explains how to reach the Non Gamstop Casinos team and what happens once your message lands with us.
Email Us Directly
The best way to contact us is by email at [email protected]. We read every message personally and aim to reply within two working days. If your enquiry relates to a specific casino, bonus offer or page on the site, mentioning it in your message helps us answer faster and more accurately.
What We Can Help With
We cover a specific corner of the gambling industry: casino sites and gambling sites operating outside GAMSTOP, including new casinos not on GamStop, their bonus terms, payment options and game selection. Here's where readers most often get in touch:
- Questions about our content — if something in a review or guide about wagering requirements, withdrawal limits, or a specific offer such as those from Betmica, Kikibet or Betninja is unclear, ask us to clarify it.
- Factual corrections — casino terms, licensing details and bonus offers change. If you've noticed something on our Best Non GamStop Casinos 2026 page or elsewhere that looks out of date, let us know and we'll check it against current sources.
- Content suggestions — if there's a topic around non GamStop casinos, payment methods or sports betting you'd like us to research and write about, we welcome the idea.
- Partnership or editorial enquiries — organisations with a genuine editorial connection to this subject can introduce themselves and outline what they have in mind. We won't discuss placement or ranking changes in exchange for anything.
- Concerns about gambling harm — if you or someone you know is struggling with gambling, tell us in your message. We can point you towards independent support services, and we take these messages seriously.
What Happens to Your Message
Every email is read by a member of our editorial team, not a bot. We check the details against our own research before replying, particularly where a correction is being flagged, since bonus terms, wagering requirements and payment options at operators outside UK Gambling Commission oversight can change without much notice.
Our usual response time is two working days. During busier periods, such as when we're updating multiple reviews at once, it may take slightly longer, but you will always get a reply from a real person.
A Note on Independence and Accuracy
Non Gamstop Casinos publishes research-based reviews of casinos not on GamStop for UK readers. Editorial ratings on this site reflect our own assessment of bonus terms, payment methods, game ranges and support, not customer reviews, and commercial relationships with operators do not decide how they're ranked. If you believe something we've published is inaccurate, incomplete, or presents a casino more favourably than the evidence supports, we want to hear about it and will look into it properly.
We also can't verify every claim an operator makes about its own licensing or ownership. If you have direct experience — good or bad — with a casino featured on this site, particularly around withdrawal disputes, KYC checks or account restrictions for GBP customers, your feedback helps keep our coverage grounded in reality rather than marketing copy.
Before You Get in Touch
A few things that make it easier for us to help:
- Include the name of the casino or the page you're referring to, where relevant.
- If your message concerns a bonus offer, note the date you saw it, since welcome offers and free spin packages are frequently time-limited or updated.
- Keep account-specific disputes with an operator directed to that operator's own complaints procedure in the first instance — we can offer general guidance, but we're not able to intervene in individual account issues.
Whatever the reason for writing in, thank you for taking the time. Reader feedback is one of the main ways we keep our coverage of gambling sites not on GamStop honest and current.